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Social Commerce on the Internet:
Projects in this
domain examine the economic value of user-generated content (UGC) on the Internet
such as in social media spaces (Economining).
The key issues
being studied are related to how textual feedback in reputation systems
affects pricing power of sellers in
electronic markets, comparing the impact of product vs. seller uncertainty based on
user-generated feedback in used-good
markets,
the socio-economic impact of identity disclosure by reviewers in word-of-mouth (WoM) forums, sentiment
analysis of product reviews in
opinion forums, examining the drivers of content generation and usage by consumers in mobile
digital media, and modeling users' learning behavior in mobile media.
Another project examines how the Internet influences consumers' information
search and purchase behavior through sponsored search and contextual advertising.
The key
issues being examined include how keyword content affects performance metrics in search
engine advertising,
the inter-relationship between organic and sponsored search advertising, how
users' locations affects their search and purchase behavior, the cross-category spillovers accruing from
sponsored search advertising. A third project examines linkages between
user-generated content and sponsored search advertising by highlighting how
user-generated content can be monetized using search advertising and how the presence of increasing volumes of UGC
affects the efficiency of sponsored search markets.
Electronic Commerce:
Projects in this
domain deal with
the welfare impact of newer
intermediaries and retail markets in electronic
commerce and geography-based channel substitution.
Issues
herein are related to the welfare impact of internet exchanges for used goods, how
consumers' offline geographical locations affect their online purchases,
how internet-based referral
services affect channel profits, what drives price dispersion in business
markets, and the impact of market frictions
on demand in electronic markets. Another project deals with price
discrimination in the digital economy. Key issues examined herein are related to personalized pricing on the Internet, one-to-one marketing with
imprecise information, personalized pricing with multi-dimensional
customization, and pricing
and quality differentiation strategies
of consumer software.
Economics of Information Security: This
stream of work has examined incentives
for security information sharing, information disclosure and corporate
governance, pricing of security software, strategic interactions between
cyber-terrorists and civilian institutions, and information disclosure
in financial markets.
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