Jon A. Turner
BIOSKETCH
Professor Turner is director of the Center for Research on Information Systems at NYU. His research focuses on the design of work, particularly changes in task content, structure, and cognitive load when computer-based tools are used, and the interplay with features of these tools. He also studies the process of design, intelligent instruction systems, and methods of using technology competitively. His most recent work includes studies of interorganizational systems, new forms of organizing work, and outsourcing, as well as the Living Case, an intelligent system for providing business case instruction. Professor Turner received a Ph.D. in industrial engineering/operations research (information systems) and an M.S. in computer science from Columbia University, and a B.E. from Yale University. Prior to joining the Stern faculty in 1978, he was director of advanced systems at Columbia University's Center for Computing Activities and adjunct assistant professor of business. He has also been an engineering manager at ITT and a systems engineer at Airborne Instruments Laboratory, designing large command, control, and information systems.