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This course has been designed to build the analytical foundations needed for understanding, modeling, and optimizing the operations of a wide range of systems in the manufacturing, service, and finance industries. The objective of this course is to present -at an introductory level- the mathematical models that companies daily use to select optimal levels of manufacturing capacity (integer programming), to design and operate call centers (queueing theory), to find optimal pricing policies for perishable products (yield management and dynamic programming), or to price financial derivatives (linear programming) to name a few examples. Introduction to Operations Research is oriented to students with a strong interest on the quantitative aspects of management.
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