How organizations learn from success and failure

3/24/98


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Table of Contents

How organizations learn from success and failure

Some old studies that drew attention to perception errors

Decision theory research emphasizes perception errors

My own efforts to study the accuracy of perceptions

One implication: Learning must be largely an illusion

Two modes of explanation

Behavioral learning1

Behavioral learning2

Success and failure in behavioral learning

Cognitive learning1

Cognitive learning2

Success and failure in cognitive learning1

Success and failure in cognitive learning2

Dialectic learning about learning

Life synthesizes behavioral and cognitive learning

Theories synthesize behavioral and cognitive learning

Does cognition guide behavior?

Does behavior guide cognition?

Is dialectic development essential?

Author: Bill Starbuck