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     Natalia Levina.
      
            
            “Sharing Knowledge in Heterogeneous Environments,” 
     forthcoming
            in Reflections: The SoL Journal (2:2), January 2001. 
            
            
             
        
      
      
      
      [ Adobe Acrobat (pdf) ]  
      
      
      
       
      Abstract:
      
      
      The article provides an integrative
      framework for the diversity of research questions that are of interest to
      the Society of Organizational Learning (SoL) community of researchers. 
      Many studies on organizational learning focus on how people share
      knowledge in heterogeneous environments. 
      However, different kinds of heterogeneity pose different barriers
      to knowledge sharing.  The
      article specifies some critical boundaries that become prominent in
      research on organizational learning and discusses what kinds of barriers
      to knowledge sharing these boundaries create. 
      Applying the “boundary lens” results in a useful
      cross-pollination of ideas across diverse research streams. The article
      draws on the cases studies presented at the SoL Research Greenhouse on
      October 8th and 9th, 1999, in Cambridge, MA. 
      Integrating findings across cases studies elucidates twelve success
      factors that enable effective knowledge sharing across boundaries. 
      Also, understanding barriers to knowledge sharing shows how various
      leadership qualities were needed to overcome these barriers. 
      From methodological standpoint, it was evident that most research
      on this topic was conducted in collaboration with organizational
      participants who had practical knowledge of the context. 
      The article concludes by urging researchers and practitioners to
      examine the barriers to knowledge sharing that arise in particular
      contexts and to look at the trade-offs involved in applying various
      strategists.  
      
      
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