Syllabus
Date Topic Discussion Case/Reading Deliverables
Jan. 5 The Role of Operations within the Firm CJA 1&2 Webvan (Individual)
Process Analysis and Management CJA 5
Scientific Management		 Kristin (Individual)
Webvan    
Littlefield Demo Littlefield Overview
Littlefield I		  
Jan. 6 Optimization I CJA TN 2 (p. 50)
Read Extreme Downhill
(Nothing to hand in; just read it.)		  
Lab: Solver   Solodrex (Individual)
Project Management / Solver cont. CJA 3  
Start Littlefield I    
Jan. 12 Quiz 1 Littlefield II Littlefield I writeup
Southwest
Pioneer Hi-Bred
Data for Pioneer
Queueing Theory CJA TN 7 (p. 288)  
Basics of Simulation CJA TN 17 (p. 692)  
Lab: Crystal Ball   Bonds (Individual)
Jan. 13 Managing Inventories CJA 15  
Simulation II    
Littlefield I, Southwest, Pioneer Hi-Bred
Start Littlefield II		    
Jan. 26 Quiz 2   American Airlines (Group)
Delamere Vineyard
Littlefield II writeup
Littlefield II, American Airlines    
Supply Chain Exercise    
Jan. 27 The Just-In-Time Philosophy The Goal
CJA 12		  
Supply Chain Management CJA 10
Malcolm Gladwell article
Marshall Fisher article		  
Statistical Process Control  CJA TN 8 (p. 346)
J. M. Juran: History of SPC
J. M. Juran: Process Capability		  

Quality Management / Six Sigma

 CJA 8
J. M. Juran: Quality Trilogy
 Chris Argyris: Empowerment		  
Final Exam    

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